AI voice agents for e-commerce and D2C brands

Outpero gives e-commerce and D2C brands an AI employee that handles the phone confirming COD orders before dispatch and calling abandoned carts back. It speaks fluent Telugu, switches to English the moment the caller does, and costs a flat 1899 a month plus calls from ₹3/min.

<30s
to call a new enquiry
24/7
including weekends
3
call modes available
₹1899
hiring fee/30d + ₹3/min

Try it in 30 seconds

Hear E-commerce & D2C’s fastest employee take a call

Call the agent yourself and hear how it handles a real enquiry in Telugu. No card, no signup — 20 free credits when you’re ready to deploy one.

1899/month + calls from 3/min

Or see the full product Andhra & Telangana's fastest employee.

The problem in e-commerce and D2C brands

Cash-on-delivery orders get returned because nobody confirmed them, and abandoned carts are never followed up by voice — only by email nobody opens.

What the AI employee actually does

  • 01Call to confirm every COD order before it ships
  • 02Call an abandoned cart within minutes, while intent is still warm
  • 03Run a post-delivery feedback and rating campaign
  • 04Run a win-back campaign on customers who haven't ordered in a while
  • 05Confirm delivery-address details before dispatch to cut RTOs

Businesses measure this on one number: RTO rate and cart recovery rate.

In the product

What this looks like in the dashboard

Outpero lead record showing the fields captured during a call, including budget, timeline and preferred appointment slot
The fields you ask for, captured as structured data on every call.
Outpero call log listing calls with outcome, sentiment, duration and captured data
Summary, transcript and outcome written automatically, every call.

How it opens the call

నమస్తే! మీ order confirm చేయడానికి call చేస్తున్నా. address correct ఉందా అండి?

Hello! Calling to confirm your order. Is the address correct?

Natural Telugu with the right honorifics, and it switches to English the moment the caller does — without losing the thread of the conversation.

E-commerce & D2C — questions people ask

Can an AI voice agent work for e-commerce and D2C brands?

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Yes. Outpero's AI voice agent handles e-commerce and D2C brands calls end to end — confirming COD orders before dispatch and calling abandoned carts back. It speaks fluent Telugu and switches to English when the caller does, and works 24 hours a day for ₹1899, renewed every 30 days.

What does an AI voice agent do for e-commerce and D2C brands?

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For e-commerce and D2C brands, an Outpero AI employee call to confirm every COD order before it ships; call an abandoned cart within minutes, while intent is still warm; run a post-delivery feedback and rating campaign; run a win-back campaign on customers who haven't ordered in a while; confirm delivery-address details before dispatch to cut RTOs. Every call is transcribed and summarised automatically.

How much does an AI voice agent cost for e-commerce and D2C brands in India?

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A ₹1899 hiring fee every 30 days per AI employee, with calls billed from ₹3 per minute. A full-time telecaller doing the same job costs ₹18,000 per month, works one shift and handles one call at a time.

Does it speak Telugu for e-commerce and D2C brands customers?

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Yes, natively. Outpero speaks Telugu and switches to English the moment the caller does — mid-sentence, in the same voice. That is how e-commerce and D2C brands calls are actually conducted across Andhra Pradesh and Telangana.

How fast does it respond to a new e-commerce and D2C brands enquiry?

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Under 30 seconds from the enquiry landing. That matters here because cash-on-delivery orders get returned because nobody confirmed them, and abandoned carts are never followed up by voice — only by email nobody opens.

Try it in 30 seconds

Hear E-commerce & D2C’s fastest employee take a call

Call the agent yourself and hear how it handles a real enquiry in Telugu. No card, no signup — 20 free credits when you’re ready to deploy one.

1899/month + calls from 3/min

Or see the full product Andhra & Telangana's fastest employee.