1. Who We Are
Outpero is an AI-powered calling service that helps businesses respond to leads instantly. We operate on behalf of our business clients to collect and process lead information submitted through Facebook Lead Ads forms.
2. What Data We Collect
When a person submits a lead form on Facebook connected to one of our client's advertisements, we may collect the following information as submitted by the user:
- Full name
- Phone number
- Email address
- City, state, or other location details
- Any other information voluntarily submitted in the form
3. How We Use This Data
Data collected through Facebook Lead Ads is used solely to:
- Contact the lead on behalf of our business client via phone call, SMS, or email
- Pass the lead information to our client's CRM or internal systems for follow-up purposes
- Improve response time and lead handling quality for our clients
We do not sell, rent, or share lead data with any third party beyond the business client the lead was originally generated for.
4. Data Storage and Security
Lead data is transmitted securely via encrypted connections (HTTPS). Data is processed through automated workflows and delivered to our clients' systems. We retain lead data only as long as necessary to fulfill the above purposes.
5. Third-Party Services
We use the following third-party services in our data processing pipeline:
- Meta (Facebook) Lead Ads API — to receive lead form submissions
- n8n (self-hosted automation) — to process and route lead data
- Client CRM/webhook endpoints — to deliver lead data to the respective business client
6. Your Rights
If you submitted a lead form and wish to have your data removed or have questions about how it was used, please contact us at:
We will respond within 7 business days.
7. Changes to This Policy
We may update this policy periodically. The “Last updated” date at the top of this page reflects the most recent revision.
8. Contact
Outpero
Questions about your data?
We'll respond within 7 business days.