AI voice agents for diagnostic labs

Yes. Outpero's AI voice agent handles diagnostic labs calls end to end — calling every home-collection booking within seconds and running recall campaigns. It speaks fluent Telugu and switches to English when the caller does, and works 24 hours a day for ₹1899, renewed every 30 days.

For diagnostic labs, an Outpero AI employee call every website booking enquiry within seconds and confirm slot and address; explain test preparation instructions (fasting, timing) on the confirmation call; run a recall campaign for patients due an annual or follow-up test; run a reminder campaign the evening before a scheduled home collection; quote package pricing and availability on new enquiries. Every call is transcribed and summarised automatically.

A ₹1899 hiring fee every 30 days per AI employee, with calls billed from ₹3 per minute. A full-time telecaller doing the same job costs ₹18,000 per month, works one shift and handles one call at a time.

Yes, natively. Outpero speaks Telugu and switches to English the moment the caller does — mid-sentence, in the same voice. That is how diagnostic labs calls are actually conducted across Andhra Pradesh and Telangana.

Under 30 seconds from the enquiry landing. That matters here because a home-collection booking from your website sits unconfirmed for hours while staff handle walk-ins, and patients due an annual test rarely rebook on their own without a reminder.