AI voice agents for furniture and home decor stores

Yes. Outpero's AI voice agent handles furniture and home decor stores calls end to end — calling every product enquiry within 30 seconds and booking the showroom visit. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For furniture and home decor stores, an Outpero AI employee will call Instagram, Meta and website enquiries within 30 seconds, while the customer still has the product open; capture the product, size, fabric or finish preference, room, budget and delivery timeline; book a showroom visit or home consultation and send the store location and product photos on WhatsApp; run delivery-confirmation calls for made-to-order pieces covering date, floor and lift access. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because furniture is a considered purchase made over a few visits: a customer sees a sofa on Instagram, enquires, and wants to sit on it in a showroom before paying tens of thousands of rupees. Stores compete with online furniture brands running aggressive festive sales. Enquiries from ads go cold within a day, and deliveries of made-to-order pieces generate their own stream of missed calls, rescheduling and failed drops at locked flats.

Yes, if you give it a stock sheet or connect your inventory through a custom API. It reads availability, lead time for made-to-order items and the finishes on offer live during the call. If a piece is out of stock, it offers alternatives from the sheet. Keep the sheet current, because a confident wrong answer about delivery does more damage than a callback.

Upload upcoming deliveries as a campaign and the agent calls each customer to confirm date, time window, address, floor and lift access, and whether old furniture needs removing. Changes are written back to your sheet or sent to your webhook. That replaces the morning of calls your dispatch team usually spends confirming, and reduces failed deliveries to locked flats.

Promotional calls fall under TRAI's commercial communication regulations, so stick to customers who gave their number with consent and have not opted out — never bought lists. Bulk campaigns screen numbers against DND, and the agent names your store at the start. Keep sale calls short — what is on offer, until when, whether to book a visit — and mark anyone who asks not to be called.

Product interest, room and dimensions, budget, finish preferences, competing quotes mentioned, the booked visit slot and next step, with recording, transcript and summary. It sits in the dashboard and can go to your webhook, Google Sheet or CRM. Sales staff can greet the customer by name and have the sofa they asked about ready before they walk in.