Does calling in a regional language cost more?
No. With Outpero the per-minute price is the same in every language: ₹5 per connected minute on Standard voices and ₹6.8 on Premium, whether the call is in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam or English. There is no setup fee or language surcharge. Prices exclude 18% GST.
The pricing rule
Outpero charges per connected minute from prepaid credits, with 1 credit equal to ₹1. Credits never expire, and 50 free credits arrive at signup with no card required. The rate depends on the voice tier, not the language. A Tamil call and an English call at the same tier cost the same.
| Item | Price |
|---|---|
| Standard voice, any language | ₹5 per connected minute |
| Premium voice, any language | ₹6.8 per connected minute |
| Setup fee | None |
| Monthly subscription | None |
| Dedicated +91 number, includes 1 channel | ₹649/month |
| Extra channel (one more call at a time) | ₹649/month |
What actually changes your bill
- —Call length. A script that reaches the point in 90 seconds costs less than one that takes four minutes.
- —Voice tier. Premium voices cost ₹6.8 against ₹5 for Standard.
- —Channels. More simultaneous calls need more channels, at ₹649/month each.
- —Answer rate. Unanswered calls are not billed, so a low answer rate does not raise the talk-time bill.
Why some vendors charge more for regional languages
Some platforms treat English as the default and add a premium for other languages, because their regional models are newer or more expensive to run. When comparing quotes, ask for the effective rupee cost per connected minute in the language you will use, not the headline rate.
A worked example
A Kochi clinic calls 600 patients a month in Malayalam, averaging 1.5 minutes per connected call. That is 900 minutes, or ₹4,500 on Standard voices. Add ₹649 for a dedicated number and the month is ₹5,149 before GST. The same call in English would cost exactly the same.
Compare quotes on the same basis
Ask every vendor for the same figures: price per connected minute in your language, setup fee, monthly fee, number rental and what happens to unused balance. Outpero credits never expire and there is no monthly subscription, so a quiet month costs only the number rental if you keep one.
High volumes get custom rates and setup help. For small and mid-size businesses, the headline is simple: no setup fee, calls from ₹5 a minute.
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Follow-up questions
Is the price the same for Code-switched calls like Tenglish?
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Yes. A call that moves between Telugu and English is billed per connected minute at the tier you chose, with no extra charge for switching languages. The only billed item is talk time, and unanswered calls are not billed. Prices exclude 18% GST, like every Outpero rate.