Outpero vs Gupshup
Sourced from Gupshup’s published site, verified 14 October 2026. Gupshup’s pricing and features may have changed since — if something below is out of date, let us know.
"One Voice AI Platform Every Customer Call, Handled."
See how Outpero compares to Gupshup for yourself.
Where they win
Gupshup is an established conversational-messaging company whose voice platform lets you pick or bring your own speech-to-text, text-to-speech and language model, run over PSTN, SIP trunks, WhatsApp voice and web calling, and sits beside its WhatsApp and chat products, which suits an enterprise already running Gupshup messaging.
Where Outpero wins
Outpero is a finished, self-serve AI employee with a published per-minute price and seven named Indian languages, while Gupshup's voice-agent pages show no price, name no Indian language and give the telephony choice to you.
Side by side
| Outpero | Gupshup | |
|---|---|---|
| Published pricing | No setup fee, no monthly fee; Standard ₹5 / Premium ₹6.8 per connected minute from prepaid credits (excl. 18% GST) | Not published — the page offers only "Get Started for Free" |
| Indian languages | Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and Indian English, switching to English mid-sentence | Not stated — the page has a languages FAQ but names no Indian language |
| Inbound calls | AI employee answers your business number 24/7 and remembers returning callers | Yes — resolves inbound support calls end to end |
| Outbound / bulk calling | Instant lead calls within 30 seconds, plus CSV campaigns with calling windows, auto-retries and DND screening | Outbound "at scale", reaching "thousands of people in hours"; bulk lists not described separately |
| Voice broadcast | One fixed message played to a list, billed below AI conversation minutes | Not stated as a feature |
| Setup model | Self-serve at app.outpero.com; describe the job and the AI employee calls | Platform where you configure voice, language, knowledge base, prompt and workflows, and choose or bring your own STT, TTS and LLM |
| Channels beyond voice | WhatsApp message during or right after a call; calling is the product | WhatsApp (including WhatsApp voice) and web calling alongside phone |
| Uptime SLA | 99.9% uptime SLA | 99.5% uptime SLA claimed on the page |
| India telephony / DLT | Dedicated +91 number at ₹649/month incl. 1 channel; DLT-registered calling line; bulk screens against DND | PSTN and SIP trunks, bring your own or use Gupshup's; numbers not stated; a DLT link in the footer but no detail on the page |
Rows highlighted for Gupshup are areas where their published claims are ahead of Outpero’s on paper — stated plainly rather than left out.
Questions people ask
Is Outpero cheaper than Gupshup?
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Outpero publishes its price on its own site: no setup fee, calls from ₹5/min. Gupshup's pricing: Not published — the page offers only "Get Started for Free" (as published on Gupshup's site, verified 14 October 2026). Outpero is a finished, self-serve AI employee with a published per-minute price and seven named Indian languages, while Gupshup's voice-agent pages show no price, name no Indian language and give the telephony choice to you.
What does Gupshup do better than Outpero?
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Gupshup is an established conversational-messaging company whose voice platform lets you pick or bring your own speech-to-text, text-to-speech and language model, run over PSTN, SIP trunks, WhatsApp voice and web calling, and sits beside its WhatsApp and chat products, which suits an enterprise already running Gupshup messaging.
What does Outpero do better than Gupshup?
+
Outpero is a finished, self-serve AI employee with a published per-minute price and seven named Indian languages, while Gupshup's voice-agent pages show no price, name no Indian language and give the telephony choice to you.
Other comparisons
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