Outpero vs Convin
Sourced from Convin’s published site, verified 14 October 2026. Convin’s pricing and features may have changed since — if something below is out of date, let us know.
"Convin AI automates customer conversations across sales, support, and collections to improve CX, boost efficiency, and increase revenue."
See how Outpero compares to Convin for yourself.
Where they win
Convin is a Bengaluru conversation-intelligence platform for contact centres: it audits every human call, coaches agents, assists them live and runs a collections product, with claimed GDPR and HIPAA compliance, ISO certification and on-premise deployment, none of which Outpero offers.
Where Outpero wins
Outpero is a self-serve voice agent with a published ₹5 or ₹6.8 per-minute price, while Convin sells AI phone calls as one product in a demo-led enterprise suite with no published price.
Side by side
| Outpero | Convin | |
|---|---|---|
| Published pricing | No setup fee, no monthly fee; Standard ₹5 / Premium ₹6.8 per connected minute (excl. 18% GST) | Not published — "Customized plans for every business"; book a demo (a manual quality-management tool is listed as free) |
| Core product | An AI voice employee that makes and answers calls | Conversation intelligence: automated QA of 100% of calls, real-time agent assist, coaching, voice of customer; AI phone calls are a newer product line |
| Indian languages | Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and Indian English, spoken by the agent | Language-support page lists 70+ languages for transcription, including Hindi, Telugu, Tamil, Kannada, Malayalam and Marathi; its demo voice agent offers English, Hindi and Hinglish |
| Inbound and outbound calls | Inbound answering, instant lead calls, bulk campaigns and voice broadcast | AI phone-call agents for inbound and outbound sales, support and follow-ups |
| Collections | General-purpose calling modes; no collections-specific product | Dedicated AI collections product, plus repayment and EMI reminder flows for banking and finance |
| Setup model | Self-serve at app.outpero.com; 50 free credits, no card | Demo-led enterprise sales; no self-serve sign-up for AI phone calls found |
| Deployment and certifications | Hosted by Outpero; 99.9% uptime SLA; DLT-registered line | GDPR and HIPAA compliant, ISO-certified (its claims); on-premise, client cloud or Convin private cloud |
| Hand-off to a person | Can transfer the call to your team | Hands off to a human with full context when a lead shows intent |
| Latency | 0.8 to 1.3 s on average, end to end (caller stops, agent speaks) | Not published |
Rows highlighted for Convin are areas where their published claims are ahead of Outpero’s on paper — stated plainly rather than left out.
Questions people ask
Is Outpero cheaper than Convin?
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Outpero publishes its price on its own site: no setup fee, calls from ₹5/min. Convin's pricing: Not published — "Customized plans for every business"; book a demo (a manual quality-management tool is listed as free) (as published on Convin's site, verified 14 October 2026). Outpero is a self-serve voice agent with a published ₹5 or ₹6.8 per-minute price, while Convin sells AI phone calls as one product in a demo-led enterprise suite with no published price.
What does Convin do better than Outpero?
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Convin is a Bengaluru conversation-intelligence platform for contact centres: it audits every human call, coaches agents, assists them live and runs a collections product, with claimed GDPR and HIPAA compliance, ISO certification and on-premise deployment, none of which Outpero offers.
What does Outpero do better than Convin?
+
Outpero is a self-serve voice agent with a published ₹5 or ₹6.8 per-minute price, while Convin sells AI phone calls as one product in a demo-led enterprise suite with no published price.
Other comparisons
Enterprise and custom: volume plans go as low as ₹3.5/min, quoted on your needs.
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