Outpero vs Yellow.ai
Sourced from Yellow.ai’s published site, verified 14 October 2026. Yellow.ai’s pricing and features may have changed since — if something below is out of date, let us know.
"Transform CX & EX with Yellowai's Agentic AI platform to autonomously drive human-like conversations at scale"
See how Outpero compares to Yellow.ai for yourself.
Where they win
Yellow.ai lists 150+ pre-built enterprise integrations (Salesforce, Zendesk, Genesys, Nice), 35+ channels, 500+ voice languages and SOC 2 Type II, ISO 27001, ISO 27701, HIPAA and PCI-DSS V 4.0.1, which is integration depth and compliance coverage Outpero does not match.
Where Outpero wins
Yellow.ai's only listed price is a Free plan billed in dollars with chat-session overages, and enterprise pricing is demo-only; Outpero states its per-minute voice rate in rupees and a small business can start without a sales call.
Side by side
| Outpero | Yellow.ai | |
|---|---|---|
| Published pricing | No setup fee, no monthly fee; Standard ₹5 / Premium ₹6.8 per connected minute from prepaid credits | Free plan (500 chat sessions a month, overage $0.99 per resolution); Enterprise "Contact us"; no voice rate published |
| Languages | Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and Indian English, with mid-sentence switching to English | "500+ languages" for its Nexus VOX voice agents (claimed) |
| Inbound calls | AI employee answers your business number 24/7 and remembers returning callers | Voice agents "answer, act, and resolve calls" |
| Outbound / bulk calling | Instant lead calls within 30 seconds, plus CSV bulk campaigns with scheduling, retries and DND screening; each extra channel (one more call at a time) is ₹649/month | Outbound calling not stated on the pages fetched; Free plan includes 1 active campaign |
| Setup model | Self-serve at app.outpero.com; 50 free credits at signup, no card required, no contract | Free plan self-serve with limited features; agents "in minutes" via prompt-based Agent Builder; full capability via Enterprise sales |
| Channels beyond voice | Voice calls, plus a WhatsApp message sent during or right after a call | Voice, chat and email; Enterprise plan lists 35+ channels |
| Integrations | CRM and webhook delivery, plus live calendar and spreadsheet actions | 150+ pre-built enterprise integrations (Salesforce, Zendesk, Genesys, Nice, Freshdesk, HubSpot) |
| Compliance | 99.9% uptime SLA; DLT-registered calling line | HIPAA, ISO 27001, ISO 27701, SOC 2 Type II, PCI-DSS V 4.0.1 |
| India telephony / DLT | Dedicated +91 business number at ₹649/month (includes 1 channel); DLT-registered calling line; bulk campaigns screen against DND | Not mentioned on the pages fetched |
Rows highlighted for Yellow.ai are areas where their published claims are ahead of Outpero’s on paper — stated plainly rather than left out.
Questions people ask
Is Outpero cheaper than Yellow.ai?
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Outpero publishes its price on its own site: no setup fee, calls from ₹5/min. Yellow.ai's pricing: Free plan (500 chat sessions a month, overage $0.99 per resolution); Enterprise "Contact us"; no voice rate published (as published on Yellow.ai's site, verified 14 October 2026). Yellow.ai's only listed price is a Free plan billed in dollars with chat-session overages, and enterprise pricing is demo-only; Outpero states its per-minute voice rate in rupees and a small business can start without a sales call.
What does Yellow.ai do better than Outpero?
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Yellow.ai lists 150+ pre-built enterprise integrations (Salesforce, Zendesk, Genesys, Nice), 35+ channels, 500+ voice languages and SOC 2 Type II, ISO 27001, ISO 27701, HIPAA and PCI-DSS V 4.0.1, which is integration depth and compliance coverage Outpero does not match.
What does Outpero do better than Yellow.ai?
+
Yellow.ai's only listed price is a Free plan billed in dollars with chat-session overages, and enterprise pricing is demo-only; Outpero states its per-minute voice rate in rupees and a small business can start without a sales call.
Other comparisons
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